Privacy Policy

Privacy Policy For ZL Ride

Who We Are

We are Zanmi Lwen Multi-Service LLC A Florida Domestic Limited Liability Company 

We offer Luxury Ride Sharing Services (ZL RIDE) and Car Rental (ZL CAR RENTAL)

Our service are available in two (2) different Counties USA int the state of Florida (Miami,Fort Lauderdale, West Palm Beach) and Dominican Republic (Santo Domingo,

Punta Cana)

Our website address for all your Rides Booking is: https://zlride.com

USA location: 

Protecting your private information is our priority. This Statement of Privacy applies to Zanmi Lwen Multi-Service LLC (ZLride.com)and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Zanmi Lwen Multi- Service LLC include Zanmilwenmultiservice.com ( “ ZLride.com” ), ZL, Zanmi Lwen Multi-Service Car Rental, Zltaxiandcarrental.com and Zlride.com. The ZL ride web app is a Service website . By using the ZL ride website , you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, ZL may collect personally identifiable information, such as your:

– First and Last Name

– Mailing Address

– E-mail Address

– Phone Number

– Other forms of ID

If you purchase ZL’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

ZL may also collect anonymous demographic information, which is not unique to you, such as your:

– Age

– Gender – Race

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

ZL collects and uses your personal information to operate and deliver the services you have requested.

 ZL may also use your personally identifiable information to inform you of other products or services available from ZL and its affiliates.

Sharing Information with Third Parties

ZL does not sell, rent or lease its customer lists to third parties.

ZL may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. ZL may share data with trusted partners to help perform background check,process payment, statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to ZL, and they are required to maintain the confidentiality of your information.

ZL may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ZL or the site; (b) protect and defend the rights or property of ZL; and/or (c) act under exigent circumstances to protect the personal safety of users of ZL, or the public.

Opt-Out of Disclosure of Personal Information to Third Parties

In connection with any personal information we may disclose to a third party for a business purpose, you have the right to know:

• The categories of personal information that we disclosed about you for a business purpose.

You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the disclosure of your personal information. If you exercise your right to opt-out of the disclosure of your personal information, we will refrain from disclosing your personal information, unless you subsequently provide express authorization for the disclosure of your personal information. To opt-out of the disclosure of your personal information click the unsubscribe button found in your email or, please contact us via email at infos@zlride.com

Security of your Personal Information.

ZL secures your personal information from unauthorized access, use, or disclosure. ZL uses the following methods for this purpose: SOC 2, CSA, ISO 27001 

-2FA, E2EE, TLS, SSL encryption and data backups with Hostinger ,Services andJavaScript 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and

• Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

• Debug to identify and repair errors that impair existing intended functionality;

• Exercise free speech, ensure the right of another consumer to exercise his or her right

of free speech, or exercise another right provided for by law;

• Comply with the California Electronic Communications Privacy Act;

• Engage in public or peer-reviewed scientific, historical, or statistical research in the

public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

• Comply with an existing legal obligation; or

• Otherwise use your personal information, internally, in a lawful manner that is

compatible with the context in which you provided the information.

Children Under Thirteen

ZL does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this application.

Disconnecting your ZL Account from Third Party Websites

You will be able to connect your ZL account to third party accounts. BY CONNECTING YOUR ZL ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third party account at any time. Users may contact us via

Email infos@zlride.com or the third party itself

Opt-Out & Unsubscribe from Third Party Communications

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of ZL by using the unsubscribe button on your email or contacting us here:

– infos@zlride.com

E-mail Communications

From time to time, ZL may contact you via email or text message for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email or text messages from ZL, you may opt out of such communications by Using the contacts us page of our website or just push the Unsubscribe buttons on the email you receive.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

ZL reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our application, and/or by updating any privacy information. Your continued use of the application and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

ZL welcomes your questions or comments regarding this Statement of Privacy. If you believe that ZL has not adhered to this Statement, please contact ZL at: 

Email Address: infos@zlride.com 

Effective as of February 20, 2024

 All Right Reserve ©️ 2024 Zanmi Lwen Multi-Service / ZL Ride